Privacy Policy

At Ethoterra  we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us online.

What We Collect

We collect basic information to fulfill your orders and improve your experience, including:

  • Name, email, shipping address, and phone number (if provided).
  • Order details and payment information (processed securely by Stripe).
  • Automatically collected data like your IP address, browser type, and device info (via Shopify).

Note: We do not collect any additional data beyond what is necessary for order processing.

How We Use Your Information

We use your data to:

  • Process and ship your orders.
  • Send order confirmations and updates.
  • Communicate about promotions or new products (you can opt out anytime).
  • Improve our website and customer experience.

How We Share Your Information

We may share your information with trusted partners to help us operate:

  • Shopify (website hosting and order processing).
  • Stripe (secure payment processing).
  • Klaviyo (email marketing, if you opt in).
  • Shipping carriers (USPS, UPS, etc.).
  • Facebook, Instagram, and TikTok (for marketing and social media).

We do not sell your personal information.

Cookies and Tracking

Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but this may affect site functionality.

Data Security

Your security is important to us. All payments are processed securely by Stripe, and we do not store credit card details on our servers. We use Shopify’s built-in security measures to protect your data, though no online transmission is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing emails or disable cookies.

To exercise these rights, contact us at Contact@EthoTerra.com.

Changes to This Policy

We may update this policy periodically. Changes will be posted on our website, and you will be notified via email if required.

Contact Us

Have questions? Reach out at Contact@EthoTerra.com.